Communication is such a complex concept, it holds as much opportunity for failure as it does for success. With these 5 habits, anyone can become an amazing communicator.
“The single biggest problem with communication is the illusion that it has taken place.”
– George Bernard Shaw
Theorists note that whenever we communicate there are really at least six “people” involved:
1. Who you think you are
2. Who you think the other person is
3. Who you think the other person thinks you are
4. Who the other person thinks s/he is
5. Who the other person thinks you are; and
6. Who the other person thinks you think s/he is.
Confused? Ha ha, me too. I had to map that one out. Which helps make the point. Communication is hard!
Yet it’s one of the most important skills you can bring to the workplace (and to life in general).
Harvard Business Review subscribers rated the ability to communicate “the most important fact in making an executive promotable.”
They ranked it more important than ambition, education, and hard work.
And if you’re just out of school, take heart. The ability to verbally communicate with persons inside and outside the organization is a top skill required by employers for college grads.
When you think about it, communication is such a complex concept, it holds as much opportunity for failure as it does for success.
So in this week’s The Muse column, I carve out 5 interpersonal communication habits that you need to become a top performer.
If you have issues in these areas, my tips will help you too. Or maybe you should share them with someone you know!
When you take responsibility for communicating effectively, you’re working The Positive Shift!